Chapter 1. Shipping Times
Each limited edition piece in the Chapter 1. Collection is handmade to order. Due to the production time needed for each item, your coat will be shipped approximately 4-6 weeks after purchase. In the case of our embroidered Sleeping Whale coat, we will ship your coat no more than 8 weeks after purchase.
Chapter 1. Sizing
Please submit your size in the Notes section of your shopping cart when you check out. You can determine the appropriate size for your coat by clicking the Size Guide on the product page.
Chapter 1. Shipping Process
If for any reason you are not satisfied, you can return any item in its original condition for a refund or exchange, within 30 days of receiving it. Items that show signs of wear or have been altered or damaged in any way cannot be accepted for return.
All shipping and customs costs are covered by Bercsenyi Stories.